Mansa AI · mansaai.pro

Effective Date: May 2, 2026

Please read these Terms of Service ("Terms") carefully before using the Mansa AI website (mansaai.pro) or engaging any of our services. By accessing our website or entering into a service agreement with us, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. About Mansa AI

Mansa AI is an AI automation agency headquartered in St. Ann, Jamaica. We provide done-for-you automation services including CRM automation, workflow automation, lead generation systems, and content management solutions to businesses and entrepreneurs globally. References to "Mansa AI", "we", "us", or "our" refer to Mansa AI and its operators.

2. Eligibility

By using our website or services, you represent and warrant that:

•        You are at least 18 years of age

•        You have the legal capacity and authority to enter into a binding agreement

•        If acting on behalf of a business, you have the authority to bind that business to these Terms

•        Your use of our services does not violate any applicable law or regulation in your jurisdiction

3. Services

3.1 Scope of Services

Mansa AI provides custom AI automation consulting and implementation services. The specific deliverables, timelines, and fees for each engagement are outlined in a separate Service Agreement or Statement of Work ("SOW") provided to the client prior to commencement of work.

3.2 Service Delivery

All services are delivered remotely. Mansa AI reserves the right to determine the methods, tools, platforms, and personnel used to deliver services, unless otherwise agreed in writing. We will make reasonable efforts to deliver services within agreed timelines, but timelines may be affected by client responsiveness, third-party platform availability, or circumstances beyond our reasonable control.

3.3 Client Responsibilities

To enable effective delivery of services, the client agrees to:

•        Provide timely access to required accounts, platforms, data, and information

•        Designate a primary point of contact for communication

•        Review and provide feedback on deliverables within agreed timeframes

•        Ensure all information provided to Mansa AI is accurate and complete

•        Obtain any necessary third-party consents before sharing data with us

3.4 Changes to Scope

Any changes to the agreed scope of services must be agreed upon in writing by both parties. Additional work outside the original scope may be subject to additional fees.

4. Fees and Payment

4.1 Pricing

Fees for services are set out in the applicable SOW or invoice. All fees are quoted in United States Dollars (USD) unless otherwise specified. Mansa AI reserves the right to revise pricing for new engagements with reasonable notice.

4.2 Payment Terms

Unless otherwise agreed in writing:

•        Project-based work requires a deposit of 50% of the total project fee prior to commencement, with the remaining balance due upon project completion

•        Monthly retainer fees are due in advance at the start of each billing period

•        Invoices are due within 14 days of the invoice date

4.3 Late Payment

Payments not received by the due date may incur a late fee of 1.5% per month on the outstanding balance. Mansa AI reserves the right to pause or suspend services for accounts with outstanding overdue balances until payment is received.

4.4 Taxes

Client is responsible for all applicable taxes, duties, or levies arising from the services, except for taxes levied on Mansa AI's income. Clients in tax-applicable jurisdictions should consult their tax advisor regarding applicable withholding or VAT obligations.

4.5 Refunds

Deposits are non-refundable once work has commenced. If Mansa AI is unable to deliver the agreed services due to reasons within our control, we will provide a pro-rated refund for work not yet completed.

5. Intellectual Property

5.1 Client Ownership

Upon receipt of full payment, all custom deliverables created specifically for the client under an SOW (including automation workflows, custom code, and documentation) become the property of the client. Mansa AI assigns all rights, title, and interest in such deliverables to the client upon full payment.

5.2 Mansa AI Ownership

Mansa AI retains all rights to its proprietary methodologies, frameworks, templates, tools, and pre-existing intellectual property used in the delivery of services. Nothing in these Terms grants the client any rights to Mansa AI's proprietary systems beyond what is necessary to use the specific deliverables provided.

5.3 Third-Party Platforms

Many of our services involve configuration of third-party platforms (e.g., GoHighLevel, HubSpot, n8n, Claude, Make.com, Air-Table etc.). Use of such platforms is subject to the respective platform's own terms of service. Mansa AI is not responsible for changes, limitations, or discontinuation of third-party platforms.

5.4 Portfolio Use

Unless the client requests otherwise in writing, Mansa AI reserves the right to reference the client's business name and describe the general nature of services provided (without disclosing confidential information) in our portfolio, case studies, and marketing materials.

6. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the engagement ("Confidential Information"). This includes but is not limited to business strategies, customer data, financial information, and technical systems. Neither party will disclose Confidential Information to third parties without prior written consent, except as required by law. This obligation survives the termination of any service agreement.

7. Data and Privacy

Any personal data shared with Mansa AI in connection with services is handled in accordance with our Privacy Policy, available at mansaai.pro/privacy. By engaging our services, you consent to the collection and processing of personal data as described therein. If you share third-party personal data with us (e.g., your customer data), you represent that you have the right to do so and that such sharing complies with applicable data protection laws.

8. Warranties and Disclaimers

8.1 Our Warranties

Mansa AI warrants that:

•        Services will be performed with reasonable skill, care, and professionalism

•        We have the right to provide the services described

•        Deliverables will materially conform to the specifications in the applicable SOW

8.2 Disclaimers

EXCEPT AS EXPRESSLY STATED IN THESE TERMS, MANSA AI PROVIDES ALL SERVICES AND THE WEBSITE "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT AUTOMATION SYSTEMS WILL OPERATE ERROR-FREE, UNINTERRUPTED, OR MEET ALL CLIENT EXPECTATIONS. WE MAKE NO WARRANTIES REGARDING SPECIFIC BUSINESS OUTCOMES, REVENUE INCREASES, OR LEAD GENERATION RESULTS, AS THESE DEPEND ON FACTORS BEYOND OUR CONTROL.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Mansa AI's total liability arising from or related to any service engagement shall not exceed the total fees paid by the client to Mansa AI in the three (3) months preceding the event giving rise to the claim.

In no event shall Mansa AI be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of business opportunity, or business interruption, even if advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such cases, our liability will be limited to the greatest extent permitted by applicable law.

10. Indemnification

You agree to indemnify, defend, and hold harmless Mansa AI and its operators from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:

•        Your breach of these Terms or any service agreement

•        Your misuse of our services or website

•        Any content, data, or materials you provide to us that infringe third-party rights

•        Your violation of any applicable law or regulation

11. Term and Termination

11.1 Term

These Terms apply for as long as you access our website or engage our services. Individual service engagements begin and end as specified in the applicable SOW.

11.2 Termination by Client

A client may terminate an ongoing retainer agreement with 30 days' written notice. Fees for work completed up to the termination date remain payable. Deposits on project-based work are non-refundable once work has commenced.

11.3 Termination by Mansa AI

Mansa AI may terminate services or suspend access to our website immediately and without notice if:

•        The client breaches these Terms or a service agreement and fails to cure the breach within 10 days of written notice

•        The client engages in abusive, fraudulent, or illegal conduct

•        Continued service would violate applicable law

11.4 Effect of Termination

Upon termination, the client's rights to use services cease. Provisions that by their nature should survive termination (including confidentiality, intellectual property, payment obligations, limitation of liability, and indemnification) will survive.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Jamaica, without regard to its conflict of law provisions.

In the event of a dispute, both parties agree to first attempt resolution through good-faith negotiation for a period of 30 days. If unresolved, disputes shall be submitted to binding arbitration in Kingston, Jamaica, under the rules of the Caribbean Court of Justice or such other arbitration body as the parties may agree. Judgment on any arbitration award may be entered in any court of competent jurisdiction.

Nothing in this section prevents either party from seeking emergency injunctive or equitable relief from a court of competent jurisdiction to prevent irreparable harm.

13. Website Use

13.1 Permitted Use

You may access and use our website for lawful purposes only. You agree not to:

•        Use our website in any way that violates applicable laws or regulations

•        Transmit any harmful, offensive, or disruptive content

•        Attempt to gain unauthorized access to any part of our website or systems

•        Scrape, crawl, or extract data from our website without prior written consent

•        Use our website to transmit spam or unsolicited communications

13.2 Website Availability

We do not guarantee that our website will be available at all times. We reserve the right to modify, suspend, or discontinue the website or any part of it without notice.

14. Links to Third-Party Sites

Our website may contain links to third-party websites for your convenience. These links do not constitute an endorsement of those sites. Mansa AI is not responsible for the content, privacy practices, or terms of any third-party site. Access to third-party sites is at your own risk.

15. Modifications to Terms

Mansa AI reserves the right to update or modify these Terms at any time. We will post the revised Terms on our website with an updated effective date. If changes are material, we will make reasonable efforts to notify active clients. Your continued use of our website or services after changes are posted constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.

16. Entire Agreement

These Terms, together with any applicable SOW, service agreement, and our Privacy Policy, constitute the entire agreement between you and Mansa AI regarding your use of our website and services, and supersede all prior agreements, representations, or understandings on the same subject matter.

17. Contact Information

For questions about these Terms of Service, please contact:

Mansa AI

Website: mansaai.pro

Email: [email protected]

Location: St. Ann, Jamaica